Info terminals and help points for public transport stops
Safe and Smart City Solutions
Information and assistance for passengers
Users of urban public transport services expect to be kept informed and safe in order to reach their destination directly, quickly and unharmed. Relevant passenger information and travel details (e.g., timetable changes) must be provided in real time, and help must be available at all times, even when travelling at full speed. This is where Commend solutions come in. Commend communication solutions ensure this, not only on the move, but even before boarding the bus or train at the stop.
Versatile possibilities
From standard touch screen intercom stations to modules for the construction and integration of information terminals and help points to completely individual solutions.
Customers/passengers
- Real-time information display and announcements: time table information/changes, interactive route planning, warning messages, notifications, etc.
- Display of information for tourists: Event details, commercial offers, weather or traffic information, etc.
- Customer enquiries about time tables, connections to other services, etc. using convenient, easy-to-use direct call terminals
- High level of personal safety and security thanks to push-button emergency call connections
- DDA/ADA compliant communication for persons with hearing impairments
Operators
- Satisfied passengers, thanks to trouble-free travel experience in everyday situations and instant response in case of an emergency
- Visual and acoustic communication of real-time customer information on displays or interactive touch screens, and via announcements over loudspeakers
- Support of customer services and emergency responders with instant identification of caller location at the control desk
- Commercial use of displays for advertising purposes
Emergency responders / security services
- Instant emergency response within the traffic network, thanks to permanent acoustic on-site presence – see "Talking Cameras"
- Fast situation assessment and communication of instructions based on instant identification of caller location; voice connections with optional automatic display of images from nearby surveillance cameras
- Integration of emergency service radio
