Information and Help Points

Security for Public Spaces

The Challenge

Cities and communities are faced with the growing problem of vandalism, assault and attack incidents, not just by night, but increasingly also at daytime. In addition to the existing installed camera systems, there is a growing demand for the ability to address assailants directly and to support emergency calls. To avoid the negative image of “public surveillance”, the terminals should also serve as information points.

The Solution

A combined info/SOS alarm point station with built-in microphone and loudspeaker. The terminal comes equipped with a large emergency call button and an information request button. The buttons can be programmed for making Intercom calls to a Control Desk or establishing ISDN or SIP connections with a call centre. Several extension options are available to suit individual needs: Camera for direct video contact with emergency callers; monitor for visual feedback from call centre; audio amplifier and horn loudspeaker for addressing bystanders at longer distances; rotating beacon for indicating emergency situations, etc.; touch screen for information purposes.