Intercom Systems for Bollard Towers

Bollards – the smart city’s traffic calming security guards

Growing an urban community into a “Smart City” includes a commitment to raising the quality of city life. Traffic calming measures are a central requirement. Today, a common way to achieve this is the use of architecturally unobtrusive bollard gates.

In most cases, however, banning traffic altogether is not an option either. Residents, delivery services, patients or employees often require vehicular access nonetheless. Usually they are given special permits, typically in the form of a key, remote control or PIN code – sometimes access is even automated conveniently via number plate recognition.

But what if you forgot your permit or if you are a guest and have not been given one in advance?

This is where Commend solutions come in. With built-in Intercom modules they help to make sure that those with permission to enter won’t be left standing at the bollard tower/communication pole. As in buildings and numerous other places, Commend Intercom stations are there to provide instant assistance at the push of a button. For the authorised person at the gate, a quick direct call to the help desk is all it takes to get their mood up and the bollards down.

Answere bollard intercom calls with your smartphone

Residents, Hotels, Shops, Businesses

Incoming calls can be answered in a variety of ways to suit individual requirements, using, e.g., a desktop Intercom station, landline or mobile telephone, or a smartphone app. Camera-equipped Intercom stations will deliver the matching video images to the receiving station or smartphone display along with the audio signal.

Easy bollard passage thanks to convenient option for direct request calls via Intercom station
Remote control of bollards via telephone, app or Intercom station

Municipal governments

Online administration of permits, with flexible features for adding, editing and deleting permissions and recipient stations

Bollard manufacturers

Various integration options to offer added customer value
Flexible modular components with focus on cyber security
I/O ports, API and interfaces for seamless interplay with bollard facilities, traffic lights and other systems

Sounds great!

Running engines and traffic noise are no match for the sound quality features of Commend Intercom stations. Specially developed algorithms suppress background noise and make sure that voice sound gets across loud and clear. At the same dynamic volume control and extra-high volume capacity ensure a perfect listening experience for motorists at the gate even with the engine running.

Intercom Stations

Touchscreen Stations

Easy-to-configure contact list for call recipients such as hotels, shops or residents, with easy user interaction
Bollard control by simple PIN input on touch display; fraud and misuse protection thanks to separate PINs for individual call recipients
Mounting case for accommodating an RFID/BLE access reader available as an optional extra
Optional use of the display for advertisements or other information addressed e.g. to customers or tourists
Suitable for outdoor use and withstands the most harsh weather conditions - IP 65

Intercom modules for bollard tower integration

Easy, stylish integration of Intercom modules into bollard posts and other control systems
Various Intercom device models and versions to suit individual requirements, e.g. with call buttons only, with touch screen, or with camera

Dynamic call management

Individual call routing, no waiting time for callers and support for operators for fast call handling

Vandal resistant station

Highly durable Intercom station for outdoor areas
Specially reinforced metal front panel
Ideal for applications requiring only few call destinations

Cyber Security

Physical security - Network security - Data security - Failover security // Learn more about Privacy and Security by Design

Interfaces and integration

Connect your Commend solutions with other systems from leading manufacturers. From video management, access control, public address to security suites.

Traffic light and bollard control in Bern

Case Study

Residential streets that are used as shortcuts; too much traffic in what are actually traffic-calmed zones and old towns; many cities know these problems, including Bern. In order to further calm traffic, especially in the listed city centre, the Swiss city had been looking for a new traffic light and bollard system including intercom columns. Twelve existing installations are to be replaced and five new ones built by 2020 as part of the civil engineering department's value preservation strategy.

Case Study Bern

Let’s raise user convenience at the bollard gate to the next level!

Contact us to find out (and optionally see for yourself in a personal demonstration) how easy it is to bring added value to bollard towers with a Commend integration.

Smart City Applications