Commend Professional Services
Let our experts help, so your system is deployed quickly, efficiently, and most reliably
To better serve the unique needs of our partners, we have expanded and refined our Professional Service offerings. We now provide tiered levels of service to help you with the exact amount of support you need, at the right price. Designed with our customers in mind, these comprehensive, cost effective Professional Services provide a high level of technical support and ongoing value. Whether you are a new customer, starting a major project, or upgrading an existing installation, our team can support yours to maximize results and efficiency. Please let us know if you would like any further details or discuss how we can assist!
COMMEND SERVICE LEVEL AGREEMENTS (SLA)
- CCT and configuration backup
- Prioritized tech support
- SMA upgrades included and remotely installed
Commend Software Maintenance Agreements (SMA)
- Virtuosis, Studio, S3, S6
- Keep system up to date with latest functionality
- Stay current with latest security enhancements
Commend Programming Services (CPS) and Staging
- On-demand support for un-certified technicians
- System configuration services
Commend Technical Training
- E-Learning platform
- Prescheduled training
- On-demand training