Smart street lights with emergency call
Safe and Smart City SolutionsStreet lights that not only light up but can also talk
Street lights are an essential feature in urban environments. In Smart Cities they also help to raise the quality of urban life by serving additional purposes. Besides providing intelligently (e.g. weather) controlled lighting, they can be fitted with sensors, weather stations, WiFi access points or emergency equipment. This way, they can ‘bring inner-city security to light’
Help is never more than a touch of a button away
As light sources, street lights help to provide a sense of safety and security at night time and in badly lit areas. Equipped with networked emergency call stations, smart street lights can boost this sense of security even further by making sure that help in case of need is never more than the touch of a button away. Emergency calls are instantly routed to the proper point of help, e.g. a security control room, where staff can immediately identify the caller’s location. These are advantages that mobile phones simply cannot keep up with.
Street lights with integrated devices
(wired)
Vandal resistant stations
It's all about gaining time
Why dedicated intercom stations are faster
Comparison scenario: What if you were in an emergency situation or witnessing an act of crime or even terrorism?
Phases
- Call
- Locate
- Describe
- Act
Mobile Phone
- Whom do you call?
- Which number?
- Do you get to right emergency service or department? Do they need to forward you?
- Do you know your location?
- What if you are there for the first time?
- How to describe the situation?
- Maybe you are nervous or terrified.
- Send the right forces to the location.
- No information to persons in this area and closer surroundings possible.
Call Station
- Instant connection to the right and trained person.
- The operator sees your location.
- Camera feeds enable better assessment of the situation.
- Send the right forces to the location.
- Inform people in this area with the loudspeakers. Control the people flow.
- React faster
- Prevent false alarms
- Save precious and life-saving time
- Increase the citizens' safety feeling
Intelligent illumination
...not only sheds light on the city’s dark spots but also on a smart street light’s integrated emergency call terminal – and on the persons seeking assistance. When an emergency call is triggered, the street light can automatically turn up its brightness or start flashing to attract attention. This helps to alert passers-by and saves first responders valuable time in locating the caller in the dark.
Dispensing information in everyday situations
Smart street lights also prove their versatility in everyday life – for example, with integrated (touch) display screens for showing dynamic content, such as timetables and travel times at public transport stops, or tourist information in inner-city locations.
Street light with camera and loudspeaker
The camera view is often not enough - here, Commend solutions with supplementary voice communication via two-way loudspeaker provide the staff at the security control desk with the necessary means to address people directly and de-escalate critical situations in advance.
Citizens / Tourists
- Improved public safety
- Automatic playback of reassurance messages to emergency callers
- Instant direct connections to the proper point of assistance, such as the police, security service or call centre
- Display of relevant information for residents, commuters and tourists in everyday situations
- Call-back function for providing further advice remotely until rescue services arrive on-site
- Instant automatic display of caller location at the control desk: saves time, especially in case of non-local callers
- Barrier-free operation and DDA/ADA compliant communication for persons with hearing and visual impairments: haptic button shape and hearing aid support
- Reliable availability, thanks to permanent function self-monitoring, including automatic notification of a service point in case of failure
Police / Security and Rescue Forces
- City-wide instant response, thanks to permanent acoustic on-site presence
- Display of caller location for incoming calls
- Automatic activation of nearby surveillance cameras to support situational assessment
- Call-back function for providing expert advice and reassurance to callers
- If required, direct two-way conversation with persons on site via IP-based two-way loudspeaker
- Automatic playback of pre-recorded voice messages and request to press the button again when a call is made: helps to avoid inadvertent or prank calls
