With problems like SARS-CoV-2 you don’t have to look far for challenges. They arise automatically, for example, with the need to prevent physical contact between infected persons and staff. Crystal clear communication is essential, especially at the healthcare front line in medical facilities such as emergency rooms or quarantine wards. Here practical solutions are called for, which have to be quick and easy to install on a cost-efficient budget.
Barriers such as plexiglass reception windows etc. must enable clear communication and full speech intelligibility. This is where Commend’s pragmatic, cost-efficient solutions come into their own. With carefully selected components and proven leading technology they offer the necessary level of safety to stay in contact where physical contact must be avoided.
Wherever walls of glass, wood or bricks put up a sound barrier between people, modern communication solutions are called for to enable face-to-face conversations while maintaining personal safety and protection. Counter Intercom Systems by Commend are designed to provide a natural conversation experience across acoustic obstacles such as reception windows, intensive care or isolation wards in hospitals, custodian’s offices, cash desks, security and clean room airlocks, etc.
LOUD AND CLEAR
15 kHz (GEC 880) and 12 kHz (GE 480) audio quality stands for excellent speech intelligibility, even under the toughest of conditions (e.g., loud background noise). Functions such as constant self-adjustment to ambient acoustic conditions and adjustable microphone sensitivity help to enhance speech intelligibility even further.
FLEXIBLE AND FUTURE-PROOF
Updates provide a simple way of enhancing Intercom stations with additional features. This eliminates the need for add-on components and makes the stations environmentally friendly – just like their resource saving technical design. What is more, future-proof “Evergreen Technology” ensures compatibility with previous product generations for decades.
FULLY SCALABLE
Multiple Counter Intercom stations can be operated side by side to suit various applications – without the slightest audio signal feedback. Thanks to plug-in ports for a variety of peripheral devices (headsets, etc.), extending the functionality of the Intercom stations is extremely easy and straightforward.
DISCRETION
The devices detect automatically when a conversation has finished and turn off automatically after 20 seconds of silence. What is more, the speaking range on both sides of the barrier can be adjusted individually, so the system also helps to ensure discretion at the counter.
Key benefits at a glance:
- Hands-free speaking enables contactless conversations to avoid cross-contamination
- Easy, fast delivery and installation
- Intuitive, simple operation
- Natural conversation support for simultaneous speaking and listening in both directions
- Separate, individually adjustable volume control for both sides of the barrier (plexiglass window etc.)
- Flexible connectivity over microphone, loudspeaker, including bell push-button, (e.g. for hearing-aid loop amplifier)
- High volume capacity (e.g. for announcements/patient or number paging) with connection port for an external power amplifier
- Optional proximity switch: automatically activates voice communication for speakers approaching the device
EXAMPLES OF OPERATIONAL ENVIRONMENTS:
VISITOR ROOMS
Hermetically sealed visitor rooms / visitor boxes in hospitals, seniors' or nursing homes
RECEPTION DESKS
Registration desks in hospitals, medical practices, police stations, etc.
INFORMATION DESKS
Information desks in hospitals, shopping centres, hotels, etc.
CHECKPOINTS
At checkpoints for paramedics, law enforcement or armed forces
TICKET COUNTERS
Cash and ticket counters of all kinds, e.g. in supermarkets, public transport, car parks, etc.
We were on the lookout for a reliable, easy-to-use communication, access and announcement system for the entire region. We were particularly impressed with the excellent audio quality of the Commend solution.
Head of Technical Services, Davos Klosters Mountains
In the run-up to our renovation project, we had been in contact with other aerial cableway operators in search for possible providers of an Intercom solution for our guest counters. They all were highly satisfied with their Commend solutions, so we decided to go with a Commend system as well. One hundred per cent availability and customer satisfaction are living proof in our day-to-day operations that this was an excellent decision.
Managing Director, Skiwelt Söll
