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Extended Hardware Device Warranty
We are delighted to share exciting news with our customers: Effective immediately, we are extending the warranty period for all our hardware devices from three to five years.
Focus on Quality and Sustainability
At Commend, quality and sustainability are at the heart and soul of everything we do. Our products are designed to operate reliably for many years, even decades, while staying at the cutting edge of technology and maintaining the smallest possible ecological footprint. We call this our Evergreen Philosophy, characterized by the following features:
- Unmatched Backward Compatibility & Migration Capability: You can rely on unparalleled backward compatibility, as Commend ensures that older devices remain compatible with the latest system generations and technological trends.
- Regular Software Updates and Highest Cyber Security: Commend devices receive regular software updates, enabling new functionalities without the need for expensive hardware replacements and ensuring cyber-secure connections. Cybersecurity is essential to us for protecting data and systems from attacks. Adhering to the principle of "Privacy and Security by Design," we employ encryption and cryptography, conduct regular security audits, and perform external penetration tests to identify vulnerabilities and strengthen our code. Thus, cybersecurity is integrated into Commend products from the very first beginning.
- Long-term Maintenance and Support: We remain a reliable partner throughout the entire lifespan of your systems, providing optimal maintenance and support.
- Minimal Ecological Footprint: The extended lifespan of our systems significantly reduces the need for frequent new investments, minimizing material use and conserving valuable raw materials.
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What Does This Mean for Our Customers?
The extension of the warranty period to five years is a further strong statement to our confidence in the quality and durability of our products. It underscores our belief that the true value of a device is demonstrated through enduring performance. Additionally, thoughtful design and logistics concepts ensure that spare parts remain readily available even after the warranty period expires, allowing devices to be repaired rather than discarded and replaced.
We are proud to offer our customers even greater security and confidence through this extension. With our commitment to "Trusted.Communication.Always," we look forward to continuing to support you with excellence and innovation.